Southern Region EMS Council Recruitment Retention

RECRUITMENT / RETENTION

Websites

Support group AKFFPS.org

ALS NIGHT TRAINING

A monthly training with dinner held for ALS instructors locally, separate from the in-house training provided during run reviews, etc. May or may not be held at a department. Please click on a tab to view the topic.

HALL OF PHOTOS

A line of photos, regularly added to, that is prominently displayed in the department with headings

Addresses:

  • Recruitment
  • Retention

Goals:

  • Shows timeline of your department
  • Depending on setting, provides visual pride in members to public
  • Links current and past generations esp. in a small town
  • Recruitment opportunity in visual image to build the desire to “join the family”

Method of Enactment:

  • Buy a whole bunch of frames
  • Take photos, preferably in exciting settings (mass casualty training, live fires, etc) and either print them or have them printed at Costco/Shutterfly/etc.
  • Make sure that labels are displayed under them with names and year joined. If there are family members, try to group families.

Resources:

  • It is invaluable to have an in-house photographer for this! This is a great add-on to your department in general, also great for members who cannot meet the physical levels required for EMS

Twist:

  • Have a special spot for Volunteer of the Month with a notation underneath with a notation of what their special contribution is that month/year/century

Pitfalls:

  • Not getting around to adding members or skipping members.
  • With the exception of members who specifically request that they not be photographed, you must include all members.
  • Failure in this taps into a deep set reason that people volunteer- they like to have their actions acknowledged, not usually for money, but simply recognized. If others receive this and they do NOT, you have created exclusion. Bad.

NEWSLETTER

A publication, weekly or monthly, from your department to your members.

Addresses:
  • Recruitment
  • Retention
Goals:
  • Keep members informed on upcoming training
  • Help publicize upcoming initial classes, like EMT I or FF 1. Our best recruiters are our members.
  • Appreciation for volunteers
  • Promotes people coming to the station* see below
Method of enactment:
  • Agree on contributors, write the dang thing
  • Offer it as an e-mail or a paper issue to members
  • Important- for probationary (new) members, make sure they have to stop at the station to pick it up! This gets them used to coming to the station, creates the feeling of family, etc.
  • Include the calendar always.
Resources:
  • A printer and an e-mail list.
  • Bonus- if you have someone willing to do the Photo page, getting event photos out is a real plus. Everyone wants to see photos from the live burn.
Twist:
  • Add in a thank-you spot for volunteers who helped in something special; things like washing a unit, volunteering at a standby, sweeping the floor after a class.
Pitfalls:
  • Failure to get it out on time. EMS people are funny; we tend to be habit driven. Try getting it out late and watch them melt down.